Returns

Campfire Audio earphones come with a 14-day no-questions-asked return policy that begins on the date of delivery.

Returned items must be received in new condition with all accessories to receive a full refund.  Shipping costs are not included in the refund amount. 

IEMs returned in less than new condition, missing accessories, and/or unoriginal packaging may be assessed a restocking fee.  You will be contacted prior to any fee assessment for a returned product. 

Unopened items that are returned will not be assessed a restocking fee. 

In order to make a return, please send your items back to our workshop here:

Campfire Audio : Returns
2400 SE Ankeny
Portland, Oregon 97214

 

Please be sure to include your contact info and all accessories along with your product in 100% like new condition to receive a full refund.

It is highly recommended that returns are sent with tracking numbers.  We encourage you to message [email protected] with your tracking information once you have shipped your item.