Campfire Audio earphones come with a 14-day no-questions-asked return policy that begins on the date of delivery.
Returned items must be received in new condition with all accessories to receive a full refund. Shipping costs are not included in the refund amount.
IEMs returned in less than new condition, missing accessories, and/or unoriginal packaging may be assessed a restocking fee. You will be contacted prior to any fee assessment for a returned product.
Unopened items that are returned will not be assessed a restocking fee.
In order to make a return, please send your items back to our workshop here:
Campfire Audio : Returns
2400 SE Ankeny
Portland, Oregon 97214
Please be sure to include your contact info and all accessories along with your product in 100% like new condition to receive a full refund.
It is highly recommended that returns are sent with tracking numbers. We encourage you to message [email protected] with your tracking information once you have shipped your item.